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COVID-19 FAQs

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The Edmonton Arts Council has received a few inquiries about whether the COVID-19 (novel coronavirus) pandemic will have an impact on grants should an event, festival or project be postponed or cancelled. Our priority continues to be our relationships with artists, collectives and organizations in our community. Postponements or cancellations due to COVID-19 advisories and/or restrictions will not have an impact on existing grants or future applications to our programs. 

Community Investment Updates

The Edmonton Arts Council's priority continues to be our relationships with the artists, collectives and organizations who make valuable contributions to the vitality of our community. While our staff is now working from home, our focus remains on providing service and support to the arts community during this uncertain time. The EAC is committed to the economic resiliency of artists and building capacity in our community as outlined in Connections & Exchanges. As announced last week, the EAC is making changes to its investments in response to the impacts of the COVID-19 pandemic.

Accommodations will be provided to those who have barriers to applying online. Kyra Brown, Indigenous Relations Advisor, and Poushali Mitra, Equity and Inclusion Advisor, will work with those who face barriers.  

Creators' Reserve Grants

Creators' Reserve is a new program for individual artists. This program will allow artists to explore an idea, research and develop content and create new artistic work or the substantive revision to a work in progress. The Edmonton Community Foundation (ECF) is contributing $100,000 towards this program. Creators' Reserve will provide a total of $500,000 directly to artists, including funds specifically allocated for Indigenous artists and artists from equity-seeking groups. Grants of $5,000 will be available. Artists seeking to engage the services of an artistic peer or peers may request additional funds of up to $1,000 to compensate others. Guidelines will be released next week with an application deadline of April 24.

Connections & Exchanges Initiative (C&E) Grants

Connections & Exchanges Initiative (C&E) grants have have been revised to focus on the commissioning of new work, creative collaboration, substantive revisions of existing work and/or engaging curatorial services to further critical dialogue. Organizations may submit proposals of up to $20,000. A minimum of 75% of grant funds must be paid to Edmonton artists and collectives. Applications from arts organizations or festivals that were not funded in the last round of C&E grants will be prioritized. Program guidelines are now available online with an application deadline of April 17. The total amount available is $470,000. Download the guidelines here.

Digital Arts Fund

The EAC and the Edmonton Community Foundation (ECF) are partnering with organizations and collectives with existing programs and capacity to administer payments to artists to share their creative works online. Each organization is contributing $50,000 to the Digital Arts Fund, which will focus on the digital dissemination and distribution of artistic work and the generation and exchange of critical discourse. These funds will allow artists, arts and festival organizations to engage Edmontonians through a wide range of artistic works. There is no application as the fund will be managed in collaboration with community partners.

Community Arts Program

The EAC is postponing the Community Arts Program until further notice. The program's principles of collaboration between artists and community cannot be met at this time due to the COVID-19 pandemic. The EAC is actively monitoring public health instructions and will make the appropriate adjustments to future program deadlines to benefit individual artists.  

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The City of Edmonton is working closely with Alberta Health Services (AHS), which is leading the public health response to COVID-19. As you continue to plan your event, festival or project, we encourage you to refer to AHS, the Government of Alberta and the Government of Canada for accurate and up-to-date information about COVID-19. 

Here are some resources to help artists, collectives and organizations navigate through this difficult time:

Alberta Health Services: AHS is the public health response agency and provides all official communications and updates;
Government of Alberta: Actions being taken to protect the health of Albertans;
Government of Canada: $27 Billion in direct support for Canadians and businesses; 
Government of Alberta: COVID-19 info for Albertans;
Canadian Conservation Institute: Recommendations for heritage institutions;
Canada Council for the Arts: Information and assistance;
Canadian Mental Health Association: Mental health resources;
Theatre Art Life: Survival tips for freelancers;
Generator: Tracking losses due to COVID-19;
CBC: Resources for Canadian artists and freelancers;
Unison Fund: COVID-19 Music Industry Relief Fund;
COVID Continuity: Resources for Business Leaders;
1844 Studios: Uplift Quarantine Film Prize;
YEG Streams: Share Your Online Event;
Edmonton Community Foundation
: Rapid Response Fund;
Government of Canada: Canada Emergency Response Benefit;
OCAD University: Call for submissions (deadline April 13);
Canada Council for the Arts: $60 million in advance funding;
The Writers' Union of Canada: Emergency relief fund for Canadian literary artists (deadline April 9);
Greater Vancouver Professional Theatre Alliance: Working Through This; and
Canada Media Fund: $353 million investment in Canadian television and digital media production.
 

The EAC is committed to keeping you informed about how we are supporting our community during this uncertain time. Please reach out to EAC staff with questions about our programs, grants and services.

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Q: I have received a grant for a project that involves travel and I am worried about the coronavirus. Should I travel? 
 

A:  As a grant recipient, the decision to travel is yours. We recommend that you check the Government of Canada's Travel Health Notices:  
https://travel.gc.ca/travelling/advisories  
https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html  
 
Q: I received a travel grant and now have extra expenses related to the COVID-19 pandemic. May I use the grant to pay for these unexpected expenses? Will there be supplements to the grant for these expenses?  
  

A: You may use the full amount of the grant for any eligible expenses related to the project you undertook, including unanticipated expenses. Unfortunately, you may not reapply for unanticipated expenses, and we are not providing supplements to grants.  
  
Q:  I have received a grant for a project. Due to the COVID-19 pandemic, I might need to postpone, change or cancel the project. Will I have to pay back the grant?  

A: The Edmonton Arts Council recognizes that the COVID-19 pandemic might impact funded projects, particularly those that involve travelling. We welcome your call or email to discuss how to best manage these circumstances. Our goal is always to support the artist to pursue the project if possible.    
  
You will not be required to pay back any non-refundable expenses that have already been incurred. If you are reimbursed for some expenses or do not use the full amount of the grant, you might be required to pay back unspent amounts.  
  
Q: Our return home has been delayed due to the impact of COVID-19. Where do I seek help?  


A:  Canadians who require consular assistance should contact the Canadian Embassy or consulate in the region.  
  
Q: I represent an organization receiving operating funding from the Edmonton Arts Council. We are considering changing or cancelling our programming plans due to COVID-19. Will this impact my EAC funding?  

A:   Organizations should make decisions based on their own policies and processes. Any contingency plans should be developed in cooperation with venues and the appropriate public health authorities. Refer to the links above to find accurate and up-to-date information.   
  
The EAC's priority continues to be our relationships with artists, collectives and organizations in our community. Postponements or cancellations due to COVID-19 advisories and/or restrictions will not have an impact on existing grants or future applications to our programs.

Q: Are there any changes to the upcoming grants schedule?

A: The EAC is modifying the Connections & Exchanges Initiatives Program intake, but the purpose is still to support artistic work in the community. This program had an original deadline of April 1, which will be briefly delayed. We will announce a new structure as soon as next week. We understand the urgency and desire to move forward.

Due to the travel restrictions currently in place, the EAC is suspending the June 1 deadline for Travel Grants. We will let you know when this program will resume in the future.

As needed, the EAC will modify other existing programs to allow us to better serve our community as the COVID-19 situation evolves.

Q: How can I contact Edmonton Arts Council staff at this time?

A: We encourage you to reach out to Edmonton Arts Council staff via phone or email. Visit our contact page for contact information for all staff members. EAC staff are not conducting in-person meetings but will reach out to our artists and partners over the phone or video to build and sustain our relationships. 

 

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COVID-19 FAQs – TIX on the Square

TIX on the Square
 

TIX on the Square will be closed to the public until further notice but will remain operational to serve the arts community. Contact us at 780-420-1757 or tix@tixonthesquare.ca.

The COVID-19 pandemic is having an impact on events around our city. TIX on the Square is committed to our vendors and ticket promoters. Please give TIX as much notice as possible if you intend to cancel your event. We will remove your event from our website and work with you to process refunds. Due to the volume of requests, refunds might take up to 30 days to process.

 For Ticket Promoters/Event Organizers

Q: I decided to cancel my event. What do I do now?

A: Please contact TIX asap to remove your event from our website. We will work with you to process refunds (if applicable) and the contract and processing fees.

Q: If I decide to continue with my event, will automatic refunds be issued for patrons who decide not to attend?

A: According to the terms of our contracts, the ticket promoter must make this decision. TIX will process refunds for patrons if the ticket promoter authorizes refunds.

Q: What if I already received a partial payment for an event that is now cancelled?

A: Please contact TIX as each case will have a different level of complexity.

Q: Will transaction fees be refunded?

A: Yes.

For Patrons

Q: The event I bought a ticket to has been cancelled. When will I get my refund?

A: We are working with our ticket promoters and event organizers to process refunds. Due to the volume of requests, refunds might take up to 30 days to process.

Q: Will I get a refund if I decide not to attend an event that is still happening?

A: Contact the event organizer to find out if refunds are being issued. If yes, TIX will process a refund within 30 days.

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Edmonton Arts Council • Prince of Wales Armoury, 2nd Floor, 10440 108 Avenue, Edmonton, Alberta, T5H 3Z9 • info@edmontonarts.ca • p. 780.424.2787 | f. 780.425.7620